Help & Support

  • All of our Kontakt libraries require the full version of Kontakt. They will not work with the free Kontakt Player.

  • After purchase, you will download 2 separate zip files: the instrument’s Kontakt files folder, and the sample folder. We split these files so that when we release updates, you only need to download the smaller Kontakt files folder, saving you from having to redownload massive sample files.

    To ensure that samples are automatically loaded, please move the extracted samples folder inside the main instrument folder.

    For instruction on how to load the library into Kontakt, please refer to the section “Third-party Kontakt libraries without a serial number” here, or follow the instructions in the product manual (instrument-folder/Documentation).

  • All our libraries are sold and managed through Moonbase.

    During checkout, you will be prompted to create a free Moonbase account (or log in if you already have one).

    This account acts as your personal digital hub, allowing you to instantly download your newly purchased instruments, access future updates, and securely manage your entire library collection in one place.

For any other enquiries, contact us at abstractionworks@gmail.com