Terms of Use, Licence & Privacy

Last Updated: 09/03/2026

1. Introduction

These terms constitute a legal agreement between you ("Licensee" or "You") and Abstraction Works LTD ("Licensor," "We," or "Us"), a company registered in the United Kingdom.

By purchasing, downloading, installing, or using our products, you agree to be bound by these terms. If you do not agree to these terms, do not purchase or use our products.

2. Merchant of Record & Order Process

Our store, checkout, and license delivery systems are integrated with and powered by Moonbase.

  • The Seller: Moonbase is the Merchant of Record for all our orders. When you purchase a product from this website, the legal contract for the purchase is between you and Moonbase.

  • Moonbase Account: To access your downloads, license keys, and future updates, a user account will be created for you with Moonbase.

  • Management: You can log in to the Moonbase Customer Portal at any time to manage your licenses, view your order history, and download the latest versions of your software.

  • Credentials: You are responsible for maintaining the security of your Moonbase login credentials.

  • Terms of Sale: Your transaction is subject to Moonbase’s Terms and Conditions of Sale regarding payment, tax collection (VAT/Sales Tax), and delivery.

  • Customer Support:

    • Billing & Accounts: Please contact Moonbase support for issues regarding payments, invoices, or accessing your account.

    • Product & Technical: Please contact Abstraction Works LTD for help with installing or using the software.

3. Statutory Right of Withdrawal

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers generally have a 14-day statutory right to cancel distance contracts.

Digital Goods Exception: Because our products are immediate digital downloads, you will be asked during the Moonbase checkout process to consent to receiving them right away. By providing this consent, you explicitly acknowledge that you are waiving your 14-day statutory right to cancel the purchase.

4. Statutory Remedies for Defective Digital Content

By law (under the Consumer Rights Act 2015), our digital products must be as described, fit for purpose, and of satisfactory quality.

If you experience a technical defect with our software, you have the legal right to ask for a repair or a replacement (such as a bug fix or a fresh download link). We will always try to provide this to you free of charge, within a reasonable time, and without causing you significant inconvenience.

If we cannot repair or replace the defective product, or if our technical support team fails to resolve the issue within a reasonable time, you are legally entitled to a price reduction, which can mean a full refund. Once we agree a refund is due, it will be processed without delay and within 14 days at the latest. Please note that receiving a refund means your license key will be permanently deactivated by Moonbase.

5. System Requirements & Third-Party Software

Our Kontakt-based sample libraries require the full, retail version of Native Instruments Kontakt, unless the specific product page explicitly states that it is compatible with the free Kontakt Player. You are responsible for checking the product specifications and ensuring your system meets these minimum requirements before purchasing.

Third-Party Terms: Kontakt and other required host applications are third-party products. To use our libraries, you must legally possess the required software and comply with the respective provider's (e.g., Native Instruments) End User License Agreement.

Disclaimer: Abstraction Works LTD is not responsible for bugs, technical issues, or loss of functionality resulting from third-party software, including future updates, pricing changes, or the discontinuation of Kontakt by Native Instruments. We also cannot guarantee compatibility with every possible Digital Audio Workstation (DAW) or operating system configuration.

6. End User License Agreement (EULA)

When you purchase a product, you are purchasing a license to use the sounds, not ownership of the sounds themselves. The sounds remain the property of Abstraction Works LTD.

A. You ARE Allowed To (The License):

  • Create Music: Use the sounds in your own musical compositions, productions, and arrangements (commercial or non-commercial).

  • Monetise: Use the sounds in tracks that you release on streaming platforms (e.g., Spotify, Apple Music), or license for Film, TV, Games, and Advertising.

  • Install: Install the product on computers or devices that you personally own or control. While we do not impose a strict device limit, you must ensure that all installations are for your personal use only and are not shared with others.

  • Backup: Make copies of the product for personal archival and backup purposes only.

B. You ARE NOT Allowed To (Restrictions):

  • Resell or Transfer: You cannot resell, loan, rent, lease, or share your license or the raw files with any third party. The license is non-transferable.

  • Distribute "Naked" Sounds: You cannot distribute the sounds in isolation (e.g., as a sound effect, ringtone, loop pack, or sample library) where the original file remains substantially unprocessed or can be extracted.

  • Create Competing Products: You cannot use our sounds, or any part thereof, to create a competing sample library, virtual instrument, or sound design product.

C. Artificial Intelligence

You are strictly prohibited from using our products, audio recordings, or metadata to train, test, develop, or improve Artificial Intelligence (AI) systems, Machine Learning models, or Large Language Models (LLMs). This includes, but is not limited to, using our audio as a dataset for generative audio tools.

D. Termination

This license is effective until terminated. We may terminate this license immediately if you breach any of these terms (e.g., unauthorised resale or sharing). Upon termination, you must destroy all copies of the product and cease all use.

7. Privacy Policy

We are committed to protecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.

  • Data Controller: Abstraction Works LTD, acts as the Data Controller for the personal data necessary to provide technical support and software updates. Our Merchant of Record, Moonbase, acts as an independent Data Controller for your payment and financial data.

  • Data Collection & Processing: We do not collect or store your credit card or banking information. We receive limited data from Moonbase (Identity Data, Contact Data, and Transaction Data) which we process under the lawful basis of Performance of a Contract to deliver your license keys and verify your status. Security data (such as IP addresses) is processed under Recognised Legitimate Interests to prevent fraud and secure our systems.

  • Marketing: We will only send you marketing emails or newsletters if you have provided affirmative Consent.

  • Data Retention: We retain transaction data to fulfil the contract and for up to 6 years to comply with statutory tax and commercial record-keeping obligations.

  • International Transfers: If your data is transferred outside the UK/EEA (e.g. via our secure hosting servers), we ensure it is protected using approved safeguards such as Standard Contractual Clauses (SCCs).

  • Your Rights: Under the UK GDPR, you have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict or object to processing, the right to data portability, and the right to withdraw consent at any time. To exercise these rights, contact us at abstractionworks@gmail.com. You also possess the right to lodge a formal complaint with the Information Commissioner's Office (ICO).

8. Limitation of Liability

Nothing in this agreement shall exclude or restrict our liability for death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation. You are responsible for safe listening practices. We strongly advise testing all products at a low volume before playing them fully to prevent hearing damage caused by unexpected software or hardware behaviour. Subject to the above, and to the maximum extent permitted by applicable law, Abstraction Works LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, or goodwill resulting from your use or inability to use the products. In no event shall our aggregate liability exceed the exact amount you paid for the specific product giving rise to the claim.

9. Governing Law

This agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms, please contact us at:

Email: abstractionworks@gmail.com

Company: Abstraction Works LTD

Address: 7 Lismore Close, Isleworth, England TW7 6QX